Work–Life Balance in Public Sector Banks: An Uncomfortable Truth
Work–life balance in Public Sector Banks (PSBs) in India has largely become a slogan rather than a reality. While the term is frequently mentioned in policy discussions and official communications, the day-to-day experience of PSB employees tells a very different story. The problem is not a lack of intent—it is a deeply entrenched working culture that continues to prioritize control, compliance, and optics over efficiency, trust, and employee well-being. PSB employees are expected to handle ever-increasing workloads with shrinking manpower. Long working hours have been normalized to the extent that staying late is often seen as a sign of commitment rather than a symptom of poor workload planning. This culture quietly rewards overwork while ignoring its long-term costs: burnout, declining morale, health issues, and disengagement. One of the most damaging contributors to poor work–life balance is micromanagement. Instead of empowering officers and staff to make decisions, the ...